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A direct-to-you advisory, bespoke to your case, and as discreet as it needs to be...

Applied AI for every executiveAI leaderbusinesscityAI learneruse case

We build working software and train teams to use applied AI. Explore our research, independent civic examples and webstore concepts before you book.

Explore our work ↓
  • 425 Treasury workflows
  • 34 Pakistan administrative units
  • 40,844 Ontario LTB orders

AI Training

AI coaching and workshops

Book coaching or an executive session. Team workshops start with a free 30-minute planning call. No online payment. The Treasury knowledge bank is free to explore.

Executive Decision Session

Bring the decision you're stuck on. Ali and the CaL team work it with you: options on the table, evidence gaps named, one next action agreed before the hour ends.

C$250 · 60 minutes

AI Coaching

Bring one everyday task. Practise using AI to work through it, and leave with a workflow or prompt you can reuse.

C$100 · 60 minutes

Eleven sessions, from research with sources to a first AI agent →

Team Workshop

Training built around your team's work. We agree the participants, format, preparation, outputs and price before delivery.

From C$5,000 · Custom workshop

Compare all three options and pricing →

Ideas to explore

Explore our ideas, apps and publications

Discussion paper · 34 administrative units · 2023 census profiles

Accountable local government in Pakistan

A proposal for 34 administrative units with an interactive census atlas, local finance mechanisms and a legal evidence register. Read the study, then open the atlas.

Read the Pakistan study →

Research preview · 425 workflows · 317 source-linked

AI in Treasury Operations

A free knowledge bank and workshop catalogue for treasury teams. Explore tasks, source-linked research and the decisions that still need a person.

Explore Treasury Operations →

Service-oriented CMS concept · independent public example

City services

Organize a city's website around the services residents need. Explore the concept, then open the independent Civic Service Centre example.

Explore the city services idea →

Service-oriented CMS concept · independent public example

City services

A service-oriented content management system puts a resident's task first: find the service, understand the requirements and start a request. Staff own the information and follow-up. The independent Civic Service Centre illustrates that approach.

An example to explore

Open Civic Service Centre ↗

Opens civic.citadellabs.ai in a new tab.

An independent concept and example, not evidence of commissioned municipal delivery or a deployed Drupal backend.

Concept in development · public courier test store

Webstores for service businesses

Connect online requests, pricing rules and the work behind them. Explore the concept, then inspect a courier test store.

Explore the webstore idea →

Concept in development · public courier test store

Webstores for service businesses

A service webstore connects the customer's request to pricing rules, availability and the people doing the work. The concept is in development. The public courier test store is an example for inspection and testing.

An example to explore

Open the courier test store ↗

Opens barrie-courier-web.vercel.app in a new tab.

The test store is not a commissioned production frontend. Client feedback on earlier webstore and backend work appears separately on the Webstores page.

Webstores →

Published independent research · 36 cities · 8 evidence dimensions

Agentic AI research

Compare public service information across 36 cities without treating the research as a ranking or municipal endorsement. Independent CaL research. This is not a city ranking, municipal endorsement, or evidence of delivery for any municipality.

Explore the research idea →

Published independent research · 36 cities · 8 evidence dimensions

Agentic AI research

Use AI agents to examine public sources, retain the evidence and prepare comparisons a person can check. The current independent benchmark examines service information across 36 cities and eight evidence dimensions.

An example to explore

Open the 36-city benchmark ↗

Opens civic.citadellabs.ai in a new tab.

Independent research, not a city ranking, municipal endorsement or evidence of delivery.

Research →

01 of 05

Use cases

Understanding applied AI concepts

Knowledge & retrieval

Connect a question to the source that can answer it. The Treasury Explorer lets a team inspect source-linked workflows before relying on a summary.

  1. 01Ask questions of your own documents
  2. 02Research a topic with AI, backed by credible sources
  3. 09Analyse a spreadsheet with AI and check its answer
Open the catalog →

Workflow automation

Explore how quoting, intake and fulfilment could connect. The public courier test store illustrates the concept, with a person responsible for confirming work.

  1. 03Turn a weekly task into a reusable workflow
  2. 10Build your first AI agent for a task you already do
Open the catalog →

Monitoring & guardrails

Decide what AI may do, what data it may use and who checks the result. CaL records those decisions before work starts.

  1. 05Set the limits your AI bots must respect
Open the catalog →

Decision & planning

Break a broad treasury responsibility into tasks and decisions. Use the Explorer's maps to choose where your team should begin.

  1. 06Use AI as your personal business consultantC$250
Open the catalog →

Operations & execution

Help residents find and start a service, with staff responsible for updates and follow-up. The civic demo shows how that could work.

  1. 08Re-engineer a process with AI
  2. 11Put an AI assistant in front of your customers, safely
Open the catalog →

Build & prototype

Describe the website, app or agent you need and watch a first version take shape. Codex and Claude Code write the code; a person sets the scope and checks the result before anyone relies on it.

  1. 04Vibecode a website or small app
  2. 07Break an idea into a doable AI prototype roadmap
Open the catalog →

Working with CaL

Work with CaL

We start with how your work gets done, agree what needs to change, and take responsibility for the systems we release.

About CaL →

Our framework

Responsible AI is part of delivery

Scope, Permissions, Evidence, and Release-and-monitor keep human approval in the work.

  • Scope
  • Permissions
  • Evidence
  • Release-and-monitor
Read the full framework →

Alliances

The Career Foundation

The Career Foundation

The Career Foundation supports job seekers. CaL contributes AI-skills workshops for its community.

CaL delivered the 60-minute pro-bono Power Your Job Search with AI workshop on 2026-07-08.

Visit The Career Foundation Opens an external site in a new tab.↗
Intwish

Intwish

Intwish builds a gamified talent-assessment platform. CaL contributes systems integration for role-specific assessments and employer review.

Visit Intwish Opens an external site in a new tab.↗Open the Intwish demo Opens an external site in a new tab.↗

Getting started with CaL

What would you like to work on?

Ask one questionExplore learning and pricing →

Citadel Agentic Labs Inc.

Toronto, Canada

A Toronto local lab

Big-city curiosity. Hands-on AI.Different perspectives make better starting points.Everyday work gives us plenty to think about.Good ideas start with paying attention.From a conversation to something you can try.

Meet Toronto Opens an external site in a new tab. ↗
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